Privacy policy

The Umbrella Network (Umbrella Network Rockhampton Inc, ABN 27 417 430 250) respects your privacy. This page explains what personal information this website collects and how we use it.

What we collect

The forms on this website ask for your name, email address and, on some forms, a phone number, business name and your message. We collect only what you type into a form, and only when you choose to send it.

The website itself does not use cookies, analytics trackers or advertising pixels. Our hosting provider (Cloudflare) processes the technical details of each visit, such as your IP address, to deliver the pages and protect the site from abuse. Forms are protected by Cloudflare Turnstile, which may set a short-lived cookie to tell people from automated programs.

How we use it

We use the details you send us to reply to your enquiry, to arrange services you have asked about, or to send you news about our camps, events and programs if you joined our mailing list. We do not sell or share your details with anyone else, except where the law requires it.

Form submissions are emailed to our coordinator and are not stored on the website.

Videos and links

Some pages embed videos from YouTube. The video only loads when you press play, and YouTube's own privacy policy applies from that point. Links to other websites, including Facebook, are governed by those sites' policies.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it and stop contacting you. Email raelene@umbrellanetwork.org or phone 0408 506 287.

If you have a complaint about how we handle your information, please contact us first. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Last updated 09 November 2026.